When you purchase a fully reconditioned Xerox DocuTech® or DocuPrint® product from CanAm Imaging, you are guaranteed the highest quality thanks to our 430-step reconditioning process. Eliminating the potential risk that comes with purchasing pre-owned equipment that hasn’t been reconditioned to Xerox standards, this process addresses all functional aspects of your equipment and uses only 100% genuine Xerox parts.
Highlights of our 430-step process include the following 10 steps:
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Remove all covers and repaint to Xerox specifications
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Remove and rebuild the fuser assembly, developer housings and all paper handling transports
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Pressure-clean the chassis, electrical harnesses and remaining attached assemblies and parts
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Inspect all parts, harnesses and electrical connectors for excessive wear and/or damage
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Replace or repair all excessively worn or damaged parts
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Replace high frequency service items
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Configure each system to customer order and adjust to Xerox specifications
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Stress-test each system by running a minimum of 25,000 error- and/or interruption-free prints
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Ensure that each item undergoes final inspection and receives quality approval sign-off by our lead technician
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Pack the system and ship it according to best commercial practices
All CanAm Imaging DocuColor®, DocuTech® and DocuPrint® products qualify for the Xerox Full Service Maintenance Agreement (FSMA). The FSMA offers coverage for all repair and maintenance costs, support beyond contract hours, world-class customer care processes and more.